Pharmacy FAQs

Find answers to common questions about our pharmacy services, including ordering, compliance, and product availability. For further help, contact our team directly.
What is the minimum order requirement for office-use orders?

There are no minimum quantity or value restrictions for office-use orders.

How can I find out your prices?

To learn more about our pricing, simply give us a call at 833-327-9567 or email support@pharmacorrsterile.com. We'll discuss your organization's needs to ensure we provide the most relevant pricing information for you.

What if I don’t see the item I need on your site?

Not all our available compounds are listed online. To find out if we carry or can make your product, fill out our form or give us a call at 833-327-9567 or email support@pharmacorrsterile.com.

Is there a cost to create an account with PharmaCorr Sterile?

No, there is no cost to create an account with PharmaCorr Sterile. You can easily get started by filling out our online form or reaching out to a clinic liaison at 833-327-9567 or email support@pharmacorrsterile.com for assistance.

How do I place an order with PharmaCorr Sterile?

Once you have an account with PharmaCorr Sterile, there are several ways to place orders, whether for patient-specific prescriptions (503A) or office-use orders (503B). Here’s how you can order:

Office-Use Orders (503B):
Use our online portal (login required) Fax orders to (833) 327-9567 Call in orders at 833-327-9567 or email support@pharmacorrsterile.com for assistance.

Who should I contact with questions about my invoice?

If you have any questions regarding your invoice, please reach out to our Customer Service 833-327-9567 or email support@pharmacorrsterile.com we'll get back to you as soon as possible.

How do I check the status of my package during weather delays?

For the quickest updates, you can track your shipment using UPS My Choice. Additionally, you can visit the UPS Service Alerts page for more information. If you need further assistance, feel free to contact us directly at 833-327-9567 or email support@pharmacorrsterile.com for assistance..

Can’t log in to your account?

If you’re facing login difficulties with our ordering portal, give us a call during regular business hours at 833-327-9567.

Is it possible to ship products intended for office use directly to a clinic?

Yes, we can ship bulk orders intended for office use directly to clinics, except in Alabama, Virginia, and California. In these states, we are required to send only patient-specific prescription products.

How do I set up an account for office-use orders?

To set up an account for office-use orders, simply fill out our online form or call us directly at 833-327-9567 or email support@pharmacorrsterile.com, and our team will assist you in getting started.

Where do you source your medications and ingredients?

All of our ingredients and medications come from FDA-registered suppliers and manufacturers located in the USA.

Why is my order not going through in the portal?

This can happen if your license has expired, your credit card isn’t processing, or the product is on backorder. Contact us at 833-327-9567 or email support@pharmacorrsterile.com for help from a clinic liaison.

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